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Changes in day to day IT Services

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Changes in day to day IT Services
by Rich Goodman - Monday, 12 September 2016, 8:31 AM

What is happening?

As part of the changes to day to day IT Services the University is streamlining and consolidating processes relating to student accounts. From the start of the 2016-17 academic year students will be provided with Microsoft Office 365 based OneDrive for Business and Office Online, with email to follow later in the year. OneDrive will be provided alongside your current individual storage allocation (U: drive) allowing you access to this service for a further 12 month period *. Benefits of using this newly refreshed service for the coming academic year include increases in speed and performance and improved resiliency.

Alongside this change, there will be changes to how you access student timetabling information.

* This change to the earlier communicated approach is designed to improve the user experience as we move between services.

Returning Students

What to expect on my return?

On returning and accessing the system for the first time you will be prompted for your login credentials similarly to the current process. The new service is intuitive however instructions on how to access your new services and navigating the web applications will be provided via newsfeeds and the dedicated website

Your student email account will not change from Google until Semester 2 in 2017.

What do I need to do on my return?

On your return you should login to your account and familiarise yourself with the OneDrive service and check that any data you left on your Documents area (U drive) is still accessible. The existing storage which houses your Documents area (U drive) will have been migrated from the legacy platform to new infrastructure and your data will have been migrated across these systems. Google accounts will continue to be provided in parallel to allow you time to use and move any data to your Microsoft account. Should you have any issue during this period please contact the IT Services Help Desk or the PC Clinic (situated in the Library).

In addition to the above, should you wish to import timetables into a calendar application of your choice you will be required to subscribe to an ICS file. Details of this can be found at