As previously communicated, the Remote Working Service (VPN), a service that provides staff and students with secure access to resources when working away from campus is being upgraded on Wednesday 18th April 2018 (7am – 8am).

Notification of when service is back up running will be available via the IT Services Twitter account @LboroITServices and the IT Services Announcements feed: www.lboro.ac.uk/it/announcements/

How will the works affect me?

Remote Working Portal Users

From the 18th April 2018, the Remote Working Portal will no longer be available. If you are a user of this service, IT Services recommends you investigate the suitability of the client based VPN service, please refer to http://www.lboro.ac.uk/services/it/student/vpn/ 

Users of Cisco AnyConnect Client

Windows devices and Mac OS users must ensure they are running at least version 4 of the AnyConnect client.  Updates can be downloaded from the IT Services website (http://www.lboro.ac.uk/services/it/student/vpn/vpn/).  If you do not upgrade to version 4.x of the AnyConnect client, you will not able to connect to the VPN Service after the hardware change on 18th April 2018.

Information and help 

A further drop-in session will be held on Tuesday 17th April, 13:00 – 16:00 in the Pilkington Library next to the PC Clinic.

If you have any further questions, please contact the IT Service desk at it.services@lboro.ac.uk, or visit the PC Clinic based in the Pilkington Library.