Please be advised that student statements will be issued overnight on Wednesday 23rd June 2021, to your student e-mail address.
From Monday 28th June, all students will need to use multi-factor authentication to access online University services when off campus, such as your email account, VPN, MyResults, and Learn.
In preparation for the roll-out of MFA, students can enrol by downloading and installing the Duo Mobile app on their mobile device:
2. Open up your browser and type in duo.lboro.ac.uk
3. Log in using your University username and password and follow the on-screen instructions.
4. Enable push notifications on your smart device so you can approve requests for authentication.
You are now set up ready for service launch date!
Help & Support
Step by step video instructions
Alternatively, the IT support team will be located outside the University Library to assist with device enrolment and answer any questions you may have about MFA – just look out for the IT Services purple tent!
The team will be available from 11am – 2pm on the following dates:
Tuesday 15th June
Thursday 17th June
Monday 21st June
Wednesday 23rd June
Friday 25th June
Monday 28th June
Wednesday 30th June
Friday 2nd July
For more information about Multi-Factor Authentication, please visit: https://www.lboro.ac.uk/mfa