On Monday 9th September, the options to View your results and to
Maintain your bank details will be unavailable from 8am until
approximately 10am because of essential system maintenance affecting the
student information system (LUSI).
Apologies for any inconvenience.
Student statements - important information, please read
Please be advised that student statements will be issued during the day on Wednesday 4th September 2024, to your student e-mail address.
Please note that by that time there may be Academic Fees on student accounts for 2024/25 year, however there will not be Accommodation Fees added by that date. Accommodation Fees should be added to student accounts by 1st October and should be on the statement batch run on 2nd October.
Changes to the Student PC Clinic
The PC Clinic is no longer at the Library.
With effect from Monday 12th August, the Student PC Clinic service will no longer operate in the Pilkington Library.
This was traditionally set up as a walk-up service; to provide face to face IT support for students. However, since the pandemic, it has changed to an appointment only service, allowing students the flexibility to book a convenient date and time slot with an IT assistant.
This method of appointment only service has been extremely successful and as such, will continue to operate in this way for students.
Booking an appointment
Bookable appointments will be accessible from Monday to Friday during term time, with slot times from 12.30 pm to 3:30 pm
https://www.lboro.ac.uk/pc-clinic-bookings
Alternatively, students can email the IT Service Desk at it.services@lboro.ac.uk to book an appointment.
IT support for staff
Staff arrangements have not changed. For IT related queries, issues or requests, please email the IT Service Desk at it.services@lboro.ac.uk.
Please ensure you include a clear and brief description of the query, issue or request in the subject area of the email.